Incident Response Policy

Incident Response Policy

SOC2 CertificationNetspective Unified Process
 

The Incident Response policy ensures a consistent and effective approach to managing Security Incidents, including identifying and communicating Security Events and Security Weaknesses. [FII-SCF-013-IRO-01]

  • Establish management responsibilities and procedures to ensure a quick, effective, and orderly response to Security Incidents.

  • Agree upon the objectives for Security Incident management and ensure that those responsible for Security Incident management understand the Netspective Communications LLC’s priorities for handling Security Incidents.

  • Report Security Events quickly through appropriate Git ticketing. [FII-SCF-013-IRO-10]

    Security Testing related Git Tickets

  • Require personnel and contractors using the Netspective Communications LLC’s information systems and services to note and report any observed or suspected Security Weakness in systems or services.

  • Assess Security Events and decide if they are to be classified as Security Incidents.

  • Use knowledge gained from analyzing and resolving Security Incidents to reduce the likelihood or impact of future incidents.
  • Define and apply procedures for identifying, collecting, acquiring, and preserving information that can serve as evidence. [FII-SCF-013-IRO-02]
  • Communication channels should be established well in advance of a Security Incident. Include all necessary parties in relevant communication. [FII-SCF-013-IRO-07]

Approved by
Ajay Kumaran Nair on June 13, 2023 |
Last Updated by
Sreejith K on June 13, 2023