Disaster Recovery Policy

The Disaster Recovery Policy outlines the Netspective Communications LLC’s approach to recovering Information Technology (IT) infrastructure and IT services in the event of a disaster or other disruptive incidents. The policy defines the procedures and guidelines necessary to minimize the impact of such incidents and ensure timely recovery.

Disaster Recovery Procedures

Risk Assessment and Business Impact Analysis

• Conduct regular risk assessments and business impact analyses to identify potential threats and vulnerabilities to IT systems and services.
• Prioritize critical systems and services based on their impact on the Netspective Communications LLC’s operations and customer satisfaction.

Backup and Recovery

• Implement a robust backup strategy to ensure the availability of up-to-date data backups.
• Regularly test and validate the integrity and reliability of backups.
• Maintain offsite backups to mitigate risks associated with on-premises failures.

Incident Response and Notification

• Establish a clear incident response plan to promptly detect, respond, and mitigate the impact of disruptive incidents.
• Define the communication channels and procedures to notify relevant stakeholders during a disaster or incident.

Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)

• Define recovery time objectives (RTO) and recovery point objectives (RPO) for each critical system and service.
• Ensure that the recovery strategies are aligned with the defined RTO and RPO objectives.

Testing and Maintenance

• Regularly test the disaster recovery plan to verify its effectiveness and identify any areas for improvement.
• Perform scheduled maintenance activities to keep the plan up to date and reflective of the Netspective Communications LLC’s evolving IT landscape.